Overview

Below you’ll find the best ways to get fast resolutions to any issues you may be experiencing with Dextr. Please don’t hesitate to contact us for any reason—including general feedback, how-to questions, bug reports, performance issues, or even just to send us a kind message. We’re here to help and look forward to assisting you.

Business Hours & Availability

We are located in Austin, Texas (Central Time). While we may be unavailable during late-night hours, we typically respond within the first few hours of the next business day if you contact us outside of normal business hours.

Live Chat Support (Fastest)

In the lower right corner of any page on the dextr.app website, you will see a chat icon that looks like this:

Simply tap or tap or click this to get immediate support from a live agent. In the event that someone isn't immediately available to chat with you, the chat will prompt you to leave your email and provide a brief explanation of your concern. Feel free to leave the message short as we will follow-up by email to better understand what is occurring.

Email Support (Still Pretty Fast)

support@dext.app

You can also contact us directly at support@dext.app and we'll reply as soon as we see your message, usually within 24 hours.

Discord (Fast)

Our Discord Server

Similar to our Live Chat Support, we are continually monitoring messages in our Discord Server. By joining our channel, you will also be able to get answers from our loyal community members.

Instagram (Least Fast)

Follow us @dextr.app

We don't monitor messages on Instagram as often, so this is method is best utilized for non-urgent matters. We'd still love to hear from you here, so please drop as a message and a follow.

Talk to you soon!