On this page
- The Flow at a Glance
- Before You Start
- 1. Open the Contact and Choose Request Info
- 2. Select up to Four Primary Fields
- 3. Add Optional Fields
- 4. Review the Recipient and Send the Request
- 5. The Recipient Opens the Request and Fills in Their Details
- 6. They Prepare the Reply, Then Send It in Messages
- 7. Open the Reply, Review the Changes, and Save
- How the Message Process Works
- Common Questions
- Keep Your Contacts Current with Less Work
Keeping your contacts current shouldn’t mean chasing down details and typing every change yourself. Dextr’s Request Info feature lets you ask someone to fill in their own information through iMessage. When they reply, Dextr brings their details into a review screen so you can check and save them without copying each answer by hand.
Use it when someone changes jobs, gets a new email address, or when you want to fill gaps in a contact’s profile. They provide the information; you spend less time on manual entry and keep control of what you save.
The Flow at a Glance
Open a contact → choose what to request → send through Messages → they fill in their details and send a reply → review and save in Dextr.
This walkthrough uses fictional demo contacts. Alex is requesting updated details from Alice. The Messages conversation examples are clearly labeled fictional illustrations. The app screenshots show Dextr’s native screens with demo data. Arrows mark the controls to use, and borders frame the larger areas discussed.
Before You Start
Use Dextr on an iPhone with iMessage available. The recipient will be prompted to install Dextr’s iMessage app to complete the interactive request.
Send the request in a one-to-one iMessage conversation. Dextr Connect does not support exchanging these details in a group conversation.
1. Open the Contact and Choose Request Info
Open the person’s profile in Dextr. Tap the ellipsis (…) at the top right and choose Request Info. You may also see a Request shortcut in the contact’s action buttons.
Start with the person whose information you want to update. This connects the returned details to that contact in your Dextr.
Request Info from an Empty Section
An empty email, address, or social-profile section can show Request Info beside its add control. For example, if Emails has no entries, you can start the request directly from that section.
Tap Request Info to open the request flow for that type of information. From an empty Emails section, Dextr selects Home Email and Work Email for you. Review or adjust the selections, then continue with Next.
These inline options appear while viewing an eligible contact with a saved phone number. If your display settings hide empty contact sections, make those sections visible first.
2. Select up to Four Primary Fields
Choose the details you most want to request or update. You can select up to four primary fields, then tap Next.
Available fields include names, organization, job title, birthday, phone numbers, email addresses, addresses, and social profiles.
For example, if Alice has changed jobs, request her organization, job title, and work email. You can request an update to a field even when you already have a value saved.
Your existing stored information is not shared with the recipient. The request asks them to provide their details; it does not send them a copy of the values in your contact record.
3. Add Optional Fields
The Optional Fields screen lets you include other missing details. These appear after the recipient’s primary request.
Choose the relevant sections, or use Select All to include all the available optional fields. Leave them unselected if you only need the primary answers. Tap Next to prepare the message.
For this example, Alex includes other missing basic information, such as a birthday, as optional additions.
4. Review the Recipient and Send the Request
Dextr prepares an interactive Dextr Connect message in Apple’s message composer.
If the contact has several eligible destinations, Dextr asks you to choose one. If no destination is prefilled, enter the person’s iMessage address in the composer. Check that the request is addressed to the intended person, then send it.
The request card is labeled Update Your Contact Info with Tap to reply. Preparing the message is separate from sending it: you still control the final send action.
5. The Recipient Opens the Request and Fills in Their Details
In Messages, the recipient taps the Dextr Connect request card. Dextr’s Messages app opens a form for the requested information.
They enter the details they want to share. In this example, Alice enters her new organization, job title, and work email.
If optional fields were included, Next leads to the additional questions. The recipient can leave information blank that they do not want to provide; they do not have to answer every field to send a reply.
6. They Prepare the Reply, Then Send It in Messages
When they are ready, the recipient taps Reply. Dextr prepares a response card in the message input area.
They must then tap the send button in Messages to share it. Tapping Reply prepares the card; it does not send the information automatically.
Dextr shows Send Your Reply to make this final step clear. The reply card is labeled Re: Contact Info and prompts the requester to import it into Dextr.
7. Open the Reply, Review the Changes, and Save
Back in the conversation, tap the returned Dextr Connect reply. It opens the contact review in Dextr. If a Review in Dextr button appears, tap it to continue.
The returned details appear in an editable contact screen. A blue message indicator identifies information supplied in the reply.
Check the new values, make any corrections you need, and tap Done (the checkmark) to save. Unanswered fields do not clear your existing information.
How the Message Process Works
The exchange has three distinct parts:
- Request: You select the fields in Dextr and send a Dextr Connect request through iMessage.
- Reply: The other person opens the request, enters their details, prepares a reply, and sends it through Messages.
- Review: You open their reply in Dextr, review the returned information, and save the contact.
Sending a request does not update the contact by itself. The recipient needs to reply, and you need to save the returned details. This removes the work of retyping their answers while keeping you in charge of the final update.
Dextr also records the sent request as an outgoing message interaction. After you save the returned details, it records an incoming interaction for the contact.
Common Questions
Can Someone Update My Contact Record Without My Review?
The recipient supplies their own details in a reply. You review and save those details in Dextr; their response does not silently overwrite your contact.
Does the Request Show Them What I Already Have Saved?
No. Dextr’s request selector explicitly states that your existing stored information will not be shared.
Do They Have to Answer Everything?
No. They can share the details they choose and leave other fields blank. At least one completed answer is needed to prepare a reply.
Can I Send This as a Regular SMS or in a Group Chat?
Use a one-to-one iMessage conversation. This is an interactive Dextr Connect exchange, rather than a plain-text questionnaire.
What If the Reply Will Not Open in Dextr?
Close the Messages panel and tap the reply again. If Dextr cannot read the request or reply, ask the sender to send it again. A reply cannot be applied to a contact that has been deleted.
Why Can’t I Find Request Info?
Open a saved contact with a phone number or email address, and check their actions menu on an iPhone where Messages is available. Request Info is not offered for your own profile, the Dextr contact, or archived contacts.
Keep Your Contacts Current with Less Work
The next time you need someone’s updated details, open their profile and choose Request Info. Ask once, let them enter their own information, and review the reply in Dextr instead of copying it field by field.