How to Delete Your Dextr Account

If you’re leaving Dextr, there are three steps to take: cancel any active subscription, uninstall Dextr from your devices, and remove its stored data from iCloud.

Dextr’s core contact-management features store your contacts and saved content on your devices and, when enabled, in your own iCloud account. We do not collect or store your contact database or saved Dextr content on our own servers. Dextr handles limited usage, diagnostic, attribution, and subscription information as described in our Privacy Policy. Optional connections to external AI applications can share information with those providers.

Before you begin, save anything you want to keep. Deleting Dextr’s data can remove your notes, tags, relationships, custom fields, and other saved details.

1. Cancel Your Dextr Subscription

If you have an active Dextr subscription through the App Store, cancel it before removing the app.

1. Open Settings on your iPhone or iPad.
2. Tap your name at the top.
3. Tap Subscriptions.
4. Select Dextr.
5. Tap Cancel Subscription and follow the confirmation prompts.

If you see an expiration message and no cancellation button, your subscription is already canceled. If Dextr is missing, check that you’re using the Apple Account that made the purchase. For a trial you do not want to renew, Apple advises canceling at least 24 hours before it ends.

Deleting the app or its iCloud data does not cancel your subscription. See Apple’s subscription cancellation instructions for more help.

2. Uninstall Dextr from Your Devices

Remove Dextr from every device where you installed it before deleting the iCloud copy.

On iPhone or iPad

1. Touch and hold the Dextr app icon.
2. Tap Remove App.
3. Tap Delete App, then Delete to confirm.

You can also use Settings → General → iPhone Storage → Dextr → Delete App.

Removing the icon from your Home Screen leaves the app installed. Offloading the app keeps its documents and data. See Apple’s app deletion instructions.

On Mac

1. Quit Dextr.
2. Open Finder, then Applications.
3. Select Dextr and choose Move to Trash.
4. Empty the Trash when you’re ready to permanently remove the app.

Removing the Mac application alone may leave local support files behind. If you need help removing every local copy, contact Support before deleting files from your Library.

Uninstalling Dextr does not delete the separate contacts stored in Apple Contacts.

3. Delete Dextr’s Data from iCloud

Uninstalling Dextr leaves its stored iCloud data in place. Remove that copy separately.

1. Open Settings on your iPhone or iPad.
2. Tap your name, then iCloud.
3. Tap Storage or Manage Account Storage, depending on your system version.
4. Find and tap Dextr.
5. Tap Delete Data From iCloud and confirm the deletion.

This removes Dextr’s stored app data from iCloud. It is separate from deleting your Apple Contacts or your Apple Account.

Check Device Backups Too

Dextr’s synced iCloud data and your device’s iCloud Backup are separate. To check for an additional backup copy:

1. Go to Settings → your name → iCloud → Storage → Backups.
2. Select the relevant device.
3. If Dextr appears in the app list, turn it off and confirm removal of its backed-up data.
4. Repeat for other relevant device backups.

You do not need to delete an entire device backup just to remove Dextr’s app data. See Apple’s iCloud storage instructions for details.

Remove Any Other Copies You Saved

If you exported Dextr data, delete those files wherever you saved them. Computer backups can also contain app data.

If you connected Dextr to an external AI application, remove that connection and use the provider’s controls to delete information it already received. Deleting Dextr does not erase another provider’s conversation history or stored copies.

For a privacy request concerning limited information handled by Dextr and its service providers, contact support@dextr.app.