Overview
Below you’ll find the best ways to get fast resolutions to any issues you may be experiencing with Dextr. Please don’t hesitate to contact us for any reason, including general feedback, how-to questions, bug reports, performance issues, or even just to send a kind message.
Please note that we do not respond to solicitations for products or services. For everything else, we’re here to help and look forward to hearing from you.
Contact support from the app
On Home, tap the question mark to open Help. Choose Contact Support to email us, or Submit Feedback to share an idea or report an issue.
For missing Pro access, start with How to Restore Your Dextr Pro Subscription. It covers the restore steps, purchase-account checks, and common error messages. If you still need help, include the restore message and your subscription status when you contact us.
Availability
We are located in Austin, Texas (Central Time). While we may be unavailable during late-night hours, we typically respond within the first few hours of the next business day if you contact us outside of normal business hours. During normal business hours, we respond as quickly as possible.
Dextr Email Support
You can also contact us directly at support@dextr.app and we'll reply as soon as we see your message, usually within 24 hours.
Discord
Similar to our Live Chat Support, we are continually monitoring messages in our Discord Server. By joining our channel, you will also be able to get answers from our loyal community members.
We are veteran Redditors and would love to connect with you there if it’s your preferred channel.
Follow us @dextr.app
We don’t monitor Instagram messages as often, so this channel is best for non-urgent matters. We’d still love to hear from you—drop us a message and a follow.
Talk to you soon!
